Our value promise - Custom Corporate Pens
Our commitment to providing Australian customers with the very best of value has lead us to develop a three way value promise. 1/ We always provide the best quality Promotional or Branded item that your budget will allow, 2/ the order process with be straightforward and easy with our customer service focus, 3/our prices will be more that competitive - they will be the lowest. We believe our prices are so good we guarantee that if they aren't we will donate money to your favoured charity.
Placing an order for Custom Corporate Pens
Ordering Custom Corporate Pens is very simple with Promotion Products. Just call us for more information about our order process or go straight through to the order form.
Logo Art and decoration files
When decorating your chosen Promotional Item or piece of Branded Clothing we need good quality source artwork for a good quality decoration!. Our staff have years of experience in making your logo or design fit your chosen product. You will be sent a proof showing your decoration but before we can do this we need your logo art. For embroidery we can except your logo in virtually any email -able format, for all other decoration types we need to either locate or create and EPS or AI. You can call us if you have any questions about these file types. If you do not have these files we will create them for you.
Additional Logos or messages
The beauty of Promotional Products is that they can convey more than one message - on a pen for example you may wish your logo on one side and web address on the other, this will usually involve an extra cost - please call and talk with us for advice about these.
Getting Samples
We are here to help in anyway - Custom Corporate Pens samples included!. Some samples can be sent free of charge more expensive ones may be charged for. Simply call your account manager and ask what , if any, costs will apply to your favoured sample. Please note existing clients with a purchase history may have sample costs waived based on past business.
No Set Up Fees
All the products that we market on our website are shown costed with basic decorations, most of our competitors charge separately for set up costs - this is mentioned in small print. We want to show web shoppers one straightforward, easy to understand cost - set up fees are included at Promotion Products!.
Delivery times
Each item we sell is customised with your logo details. 90% of what we sell can be with you in 2-3 weeks - anywhere in Australia. How long your order of Corporate Event Pens will take will be confirmed by Promotion Products. If you need product fast - just ask - we will bend over backwards to make it happen.
Freight
Is charged at cost - we use a few different carriers but will always send your goods by the most efficient and cost effective method. If you prefer to organise your own transport - please just let us know in advance. We freight from decoration shops in Sydney, Melbourne, Brisbane and Perth.
Flexible payment options
EFT, Cash, Credit Cards and Cheques are all gladly accepted. Please note that Credit Card Companies do charge us for their use so on a large payment you may be charged an additional cost to cover this transactional cost.
Custom Corporate Pens Not for Profit Discounts
All over Australia people give their time and money in support of local clubs, non profit making organizations and charities. We have a commitment to this sector - we will discount our pricing where possible - to help those that help others. Please contact your salesperson directly and tell us which you need - we will try help however we can.
We look forward to helping you further
The Promotion Products Team
