Our value promise - Customised Gift
Our commitment to providing Australian customers with the very best of value has lead us to develop a three way value promise. 1/ We always provide the best quality Promotional or Branded item that your budget will allow, 2/ the order process with be straightforward and easy with our customer service focus, 3/our prices will be more that competitive - they will be the lowest. We believe our prices are so good we guarantee that if they aren't we will donate money to your favoured charity - .
Placing an order for Customised Gift
Ordering Customised Gift is very simple with Promotion Products. Just to read more information about our order process or go straight through to the .
Artwork/Logos - we are here to help!
Organising your artwork and making your logo look exceptional on your chosen Customised Gift is what we are here to help with!. Different types of decoration require different grades of artwork files - for embroidery we can use just about any type of electronic file you have - jpegs, AI's EPS and even word documents! All other products that we decorate require high grade artwork to reproduce your logo clearly. The industry standard file type is called an 'EPS' file, you can read all about artwork and EPS files , just remember - we are here to help with your artwork so will make an EPS file of your logo if you do not have one!
Need an additional decoration?
Almost all of the we sell can have one or more decoration - simply ask your sales person for more details.
Getting Samples
We are here to help in anyway - Customised Gift samples included!. Some samples can be sent free of charge more expensive ones may be charged for. Simply call your account manager and ask what , if any, costs will apply to your favoured sample. Please note existing clients with a purchase history may have sample costs waived based on past business.
Small print - read carefully
We like to do things differently at Promotion Products and this small print is no different. Most of competitors small print mentions that each print colour they do will attract a set up cost (from $75 - $120+GST/colour) - not here. The pricing shown on this website includes print set or is free of charge.
Delivery times
Each item we sell is customised with your logo details. 90% of what we sell can be with you in 2-3 weeks - anywhere in Australia. How long your order of Sudoku Game will take will be confirmed by Promotion Products. If you need product fast - just ask - we will bend over backwards to make it happen.
Shipping
We service Australia-wide sending our decorated goods out from Sydney, Melbourne, Brisbane and Perth. Where your order is dispatched from will depend where it is warehoused. We have a policy of using the most economic freight method that meets our quality parameters and matches your timeframe. Alternatively if you wish to organise your own transport this can be arranged.
How to pay
We are very flexible when accepting your money!. Electronic Funds Transfer is quick and easy, however if you prefer to pay by cheque or Credit Card that can easily be arranged. VISA , MasterCard and AMEX attract a small surcharge.
Customised Gift Not for Profit Discounts
All over Australia people give their time and money in support of local clubs, non profit making organizations and charities. We have a commitment to this sector - we will discount our pricing where possible - to help those that help others. Please contact your salesperson directly and tell us which you need - we will try help however we can.
We look forward to helping you further
The Promotion Products Team
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