Customised Gift - Australia's best value!
At Promotion Products we have a focus on providing Australia's best value Promotional and Branded Items!. Over the years we have identified that our customers want 3 things - great quality products that work at promoting their brand, customer service/advice and sharp pricing. Our prices are Australia's best - if you find a lower one we will beat it if possible, if we can't we pay money to your favourite charity - see our special offer here.

Customised Gift - how to place an order
We make your order of Customised Gift as straightforward as possible. Our customer service team are very client focused so your order goes smoothly from start to finish. You can read about ordering here or go straight to the order form here.

Managing your artwork
Our objective with every order is to find an effective product that will make your message or logo stand out from the crowd. We can only do this with good quality art logos - it's like making a cake - the end result will only be so as good as the ingredients!. Our staff will ask you for an EPS or AI file type - these are special artwork file types that will make your logo appear clean and crisp, you can read about these files here. If we are organising embroidery for you we can accept just about any other file type you have - jpegs, bitmaps etc - just ask your salesperson if you need help sourcing artwork.

Additional Logos or messages
The beauty of Promotional Products is that they can convey more than one message - on a pen for example you may wish your logo on one side and web address on the other, this will usually involve an extra cost - please call and talk with us for advice about these.

Getting Samples
We are here to help in anyway - Customised Gift samples included!. Some samples can be sent free of charge more expensive ones may be charged for. Simply call your account manager and ask what , if any, costs will apply to your favoured sample. Please note existing clients with a purchase history may have sample costs waived based on past business.

No Set Up Fees
All the products that we market on our website are shown costed with basic decorations, most of our competitors charge separately for set up costs - this is mentioned in small print. We want to show web shoppers one straightforward, easy to understand cost - set up fees are included at Promotion Products!.

Production time frames
The majority of our products are custom decorated with your logo in 2-3 weeks - it will be confirmed by your sales person how long your Traveller Kit will take to produce. We are the rush order specialists - just ask for more information on your product.

Delivery Method
Delivery is charged additional and is based on the size or your order and the delivery destination. We send our items by the lowest cost quality carrier depending on where the item has been decorated - Sydney, Melbourne, Brisbane and Perth. Alternatively your freight account can be used instead.

How to pay
We are very flexible when accepting your money!. Electronic Funds Transfer is quick and easy, however if you prefer to pay by cheque or Credit Card that can easily be arranged. VISA , MasterCard and AMEX attract a small surcharge.

Promotion Products supports Australian Charities and Communities seeking Customised Gift discounts
We aim to provide every customer with Australia's best value Promotional Products and Clothing through our 'value promise'. However we recognise that Charities, Community Organisations and Clubs support the communities that we live in and those less fortunate than us, As such, if you are planning a purchase for such an organisation and require price assistance, please ask the question, if we can help a small discount we will.

We look forward to helping you further
The Promotion Products Team