Our value promise - Customised Gift
Our commitment to providing Australian customers with the very best of value has lead us to develop a three way value promise. 1/ We always provide the best quality Promotional or Branded item that your budget will allow, 2/ the order process with be straightforward and easy with our customer service focus, 3/our prices will be more that competitive - they will be the lowest. We believe our prices are so good we guarantee that if they aren't we will donate money to your favoured charity - .
Placing an order for Customised Gift
Ordering Customised Gift is very simple with Promotion Products. Just to read more information about our order process or go straight through to the .
Artwork/Logos - we are here to help!
Organising your artwork and making your logo look exceptional on your chosen Customised Gift is what we are here to help with!. Different types of decoration require different grades of artwork files - for embroidery we can use just about any type of electronic file you have - jpegs, AI's EPS and even word documents! All other products that we decorate require high grade artwork to reproduce your logo clearly. The industry standard file type is called an 'EPS' file, you can read all about artwork and EPS files , just remember - we are here to help with your artwork so will make an EPS file of your logo if you do not have one!
Need an additional decoration?
Almost all of the we sell can have one or more decoration - simply ask your sales person for more details.
Product Sampling
Very often clients request a sample to make double-sure that the Customised Gift on the web is exactly what they (or their boss!) is looking for. We will send samples free of charge where possible but please note most samples are required to be bought by us from import companies so often sample charges will apply - simply talk to our reps for more info.
No Set Up Fees
All the products that we market on our website are shown costed with basic decorations, most of our competitors charge separately for set up costs - this is mentioned in small print. We want to show web shoppers one straightforward, easy to understand cost - set up fees are included at Promotion Products!.
Delivery times
Each item we sell is customised with your logo details. 90% of what we sell can be with you in 2-3 weeks - anywhere in Australia. How long your order of Axis Torch Kit will take will be confirmed by Promotion Products. If you need product fast - just ask - we will bend over backwards to make it happen.
Transport to you
We ship products from Sydney, Melbourne, Brisbane and Perth (it depends on which decoration service you require) direct to you by a quality value based transport company. Transport is additional at cost depending on your consignment size - you can also organise your own transport.
Payment methods
We accept cash, credit cards, cheques and EFT payments. Credit card payments usually attract a surcharge due to the high transactional cost - we will advise any such costs.
Promotion Products supports Australian Charities and Communities seeking Customised Gift discounts
We aim to provide every customer with Australia's best value Promotional Products and Clothing through our 'value promise'. However we recognise that Charities, Community Organisations and Clubs support the communities that we live in and those less fortunate than us, As such, if you are planning a purchase for such an organisation and require price assistance, please ask the question, if we can help a small discount we will.
We look forward to helping you further
The Promotion Products Team