Australia's best value Custom Printed Mugs
We do not just talk about great value at Promotion Products - we guarantee to beat any other like-for-like price on a Promotional Product - if we cannot beat it we will donate money to your nominated charity. No gimmicks - just great value - read about it here.

Custom Printed Mugs - how to place an order
We make your order of Custom Printed Mugs as straightforward as possible. Our customer service team are very client focused so your order goes smoothly from start to finish. You can read about ordering here or go straight to the order form here.

Logo Art and decoration files
When decorating your chosen Promotional Item or piece of Branded Clothing we need good quality source artwork for a good quality decoration!. Our staff have years of experience in making your logo or design fit your chosen product. You will be sent a proof showing your decoration but before we can do this we need your logo art. For embroidery we can except your logo in virtually any email -able format, for all other decoration types we need to either locate or create and EPS or AI. You can read about these files here. If you do not have these files we will create them for you.

Do you require more than one logo?
We sell a wide variety of Promotional Products - all can have one or more logo applied to them - simply talk to your sales consultant for their advice.

Product Sampling
Very often clients request a sample to make double-sure that the Custom Printed Mugs on the web is exactly what they (or their boss!) is looking for. We will send samples free of charge where possible but please note most samples are required to be bought by us from import companies so often sample charges will apply - simply talk to our reps for more info.

Pay No Set Up Cost
Most of our competitors will charge you between $75+GST and $120+GST to set up each print colour. The costs you see on this website INCLUDE any necessary set up costs or are FREE. It is our mission to provide Australia's best value Customised Products and showing transparent, inclusive costs are all part of philosophy.

How long does an order take?
Most items can delivered to you in 10-20 days, however we are able to supply some items much faster. If you have an urgent requirement for Custom Printed Mug please talk with our representatives - we will try to accommodate any urgent request that have.

Freight
Is charged at cost - we use a few different carriers but will always send your goods by the most efficient and cost effective method. If you prefer to organise your own transport - please just let us know in advance. We freight from decoration shops in Sydney, Melbourne, Brisbane and Perth.

Flexible payment options
EFT, Cash, Credit Cards and Cheques are all gladly accepted. Please note that Credit Card Companies do charge us for their use so on a large payment you may be charged an additional cost to cover this transactional cost.

Charity, School, Education and not-for-profit discounts on Custom Printed Mugs
We believe that community organisations and not for profit groups play an important role in Australian community life. We seek to support such organisations whenever we can. Our pricing is recognised to be Australia's best value however we may be able to give your organisation a further discount - please just tell us what you are up to and we will see how we can help.

We look forward to helping you further
The Promotion Products Team