Australia's best value Promotional Mugs
We do not just talk about great value at Promotion Products - we guarantee to beat any other like-for-like price on a Promotional Product - if we cannot beat it we will donate money to your nominated charity. No gimmicks - just great value - read about it here.

Promotional Mugs - how to place an order
We make your order of Promotional Mugs as straightforward as possible. Our customer service team are very client focused so your order goes smoothly from start to finish. You can read about ordering here or go straight to the order form here.

Artwork/Logos - we are here to help!
Organising your artwork and making your logo look exceptional on your chosen Promotional Mugs is what we are here to help with!. Different types of decoration require different grades of artwork files - for embroidery we can use just about any type of electronic file you have - jpegs, AI's EPS and even word documents! All other products that we decorate require high grade artwork to reproduce your logo clearly. The industry standard file type is called an 'EPS' file, you can read all about artwork and EPS files here, just remember - we are here to help with your artwork so will make an EPS file of your logo if you do not have one!

Do you require more than one logo?
We sell a wide variety of Promotional Products - all can have one or more logo applied to them - simply talk to your sales consultant for their advice.

Product Sampling
Very often clients request a sample to make double-sure that the Promotional Mugs on the web is exactly what they (or their boss!) is looking for. We will send samples free of charge where possible but please note most samples are required to be bought by us from import companies so often sample charges will apply - simply talk to our reps for more info.

Small print - read carefully
We like to do things differently at Promotion Products and this small print is no different. Most of competitors small print mentions that each print colour they do will attract a set up cost (from $75 - $120+GST/colour) - not here. The pricing shown on this website includes print set or is free of charge.

Delivery times
Each item we sell is customised with your logo details. 90% of what we sell can be with you in 2-3 weeks - anywhere in Australia. How long your order of Promotional Mug Sydney will take will be confirmed by Promotion Products. If you need product fast - just ask - we will bend over backwards to make it happen.

Delivery Method
Delivery is charged additional and is based on the size or your order and the delivery destination. We send our items by the lowest cost quality carrier depending on where the item has been decorated - Sydney, Melbourne, Brisbane and Perth. Alternatively your freight account can be used instead.

Payment methods
We accept cash, credit cards, cheques and EFT payments. Credit card payments usually attract a surcharge due to the high transactional cost - we will advise any such costs.

Promotion Products supports Australian Charities and Communities seeking Promotional Mugs discounts
We aim to provide every customer with Australia's best value Promotional Products and Clothing through our 'value promise'. However we recognise that Charities, Community Organisations and Clubs support the communities that we live in and those less fortunate than us, As such, if you are planning a purchase for such an organisation and require price assistance, please ask the question, if we can help a small discount we will.

We look forward to helping you further
The Promotion Products Team