Our value promise - Promotional Travel Mug
Our commitment to providing Australian customers with the very best of value has lead us to develop a three way value promise. 1/ We always provide the best quality Promotional or Branded item that your budget will allow, 2/ the order process with be straightforward and easy with our customer service focus, 3/our prices will be more that competitive - they will be the lowest. We believe our prices are so good we guarantee that if they aren't we will donate money to your favoured charity - click here for more information.

Promotional Travel Mug - how to place an order
We make your order of Promotional Travel Mug as straightforward as possible. Our customer service team are very client focused so your order goes smoothly from start to finish. You can read about ordering here or go straight to the order form here.

Artwork/Logos - we are here to help!
Organising your artwork and making your logo look exceptional on your chosen Promotional Travel Mug is what we are here to help with!. Different types of decoration require different grades of artwork files - for embroidery we can use just about any type of electronic file you have - jpegs, AI's EPS and even word documents! All other products that we decorate require high grade artwork to reproduce your logo clearly. The industry standard file type is called an 'EPS' file, you can read all about artwork and EPS files here, just remember - we are here to help with your artwork so will make an EPS file of your logo if you do not have one!

Extra logo Decorations?
All the Promotional Products supplied by Promotion Products can feature your logo or message. Most of them can be decorated in a secondary area or feature multiple logos - it depends on your selected product - simply ask for more details from your account manager.

Sample Policy
If you require a sample of the Promotional Travel Mug it can be arranged. If we charge you for this will depend on - cost of sample and freight and if you are an existing client - just ask you sales consultant on 1300 303 717 if any charges will apply for the product you require.

Pay No Set Up Cost
Most of our competitors will charge you between $75+GST and $120+GST to set up each print colour. The costs you see on this website INCLUDE any necessary set up costs or are FREE. It is our mission to provide Australia's best value Customised Products and showing transparent, inclusive costs are all part of philosophy.

Production time frames
The majority of our products are custom decorated with your logo in 2-3 weeks - it will be confirmed by your sales person how long your promo travel mug will take to produce. We are the rush order specialists - just ask for more information on your product.

Shipping
We service Australia-wide sending our decorated goods out from Sydney, Melbourne, Brisbane and Perth. Where your order is dispatched from will depend where it is warehoused. We have a policy of using the most economic freight method that meets our quality parameters and matches your timeframe. Alternatively if you wish to organise your own transport this can be arranged.

Flexible payment options
EFT, Cash, Credit Cards and Cheques are all gladly accepted. Please note that Credit Card Companies do charge us for their use so on a large payment you may be charged an additional cost to cover this transactional cost.

Promotional Travel Mug Not for Profit Discounts
All over Australia people give their time and money in support of local clubs, non profit making organizations and charities. We have a commitment to this sector - we will discount our pricing where possible - to help those that help others. Please contact your salesperson directly and tell us which you need - we will try help however we can.

We look forward to helping you further
The Promotion Products Team