Our value promise - Corporate Product
Our commitment to providing Australian customers with the very best of value has lead us to develop a three way value promise. 1/ We always provide the best quality Promotional or Branded item that your budget will allow, 2/ the order process with be straightforward and easy with our customer service focus, 3/our prices will be more that competitive - they will be the lowest. We believe our prices are so good we guarantee that if they aren't we will donate money to your favoured charity - .
Corporate Product - how to place an order
We make your order of Corporate Product as straightforward as possible. Our customer service team are very client focused so your order goes smoothly from start to finish. You can read about ordering or go straight to the order form .
Managing your artwork
Our objective with every order is to find an effective product that will make your message or logo stand out from the crowd. We can only do this with good quality art logos - it's like making a cake - the end result will only be so as good as the ingredients!. Our staff will ask you for an EPS or AI file type - these are special artwork file types that will make your logo appear clean and crisp, you can read about these files . If we are organising embroidery for you we can accept just about any other file type you have - jpegs, bitmaps etc - just ask your salesperson if you need help sourcing artwork.
Do you require more than one logo?
We sell a wide variety of - all can have one or more logo applied to them - simply talk to your sales consultant for their advice.
Getting Samples
We are here to help in anyway - Corporate Product samples included!. Some samples can be sent free of charge more expensive ones may be charged for. Simply call your account manager and ask what , if any, costs will apply to your favoured sample. Please note existing clients with a purchase history may have sample costs waived based on past business.
Free Logo Setting
Unlike competitors small print here is a pleasant surprise!. Every Custom Item costed on this website contains pricing that INCLUDES logo setting costs. Do not pay $75+GST/colour as elsewhere we aim to make your purchase of Branded Products as straightforward as possible and easy to understand costs are part of that!.
How long does an order take?
Most items can delivered to you in 10-20 days, however we are able to supply some items much faster. If you have an urgent requirement for Football Rocket please talk with our representatives - we will try to accommodate any urgent request that have.
Shipping
We service Australia-wide sending our decorated goods out from Sydney, Melbourne, Brisbane and Perth. Where your order is dispatched from will depend where it is warehoused. We have a policy of using the most economic freight method that meets our quality parameters and matches your timeframe. Alternatively if you wish to organise your own transport this can be arranged.
Payment methods
We accept cash, credit cards, cheques and EFT payments. Credit card payments usually attract a surcharge due to the high transactional cost - we will advise any such costs.
Discounts for Community and Non-Commercial Organisations buying Corporate Product
All of our customers benefit from our value pricing policy. However we strongly believe that local organisations that are non-profit-making and charities deserve every bit of support that we can offer. If your organisation, club or charity requires pricing support please do ask, there is not a lot of 'fat' in our prices but please ask the question - we will try our best to help further.
We look forward to helping you further
The Promotion Products Team
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