Our value promise -
Our commitment to providing Australian customers with the very best of value has lead us to develop a three way value promise. 1/ We always provide the best quality Promotional or Branded item that your budget will allow, 2/ the order process with be straightforward and easy with our customer service focus, 3/our prices will be more that competitive - they will be the lowest. We believe our prices are so good we guarantee that if they aren't we will donate money to your favoured charity - click here for more information.

Placing an order for
Ordering is very simple with Promotion Products. Just click here to read more information about our order process or go straight through to the order form here.

Organising your branding
Artwork and logo preparation can seem complicated but that is what the Promotion Products staff are here to help with!. We supply a large range of different products - all can feature your promotional message or logo branding. We need to prepare a proof for you to sign-off your artwork against and to decorate the actual product. If you are having an embroidery decoration all we need is any piece of electronic art file - jpegs, word documents - PDF's - anything!. All other products require either an EPS or AI file, you may not have one of these but we can make one quickly and at a low cost - read about these files here.

Need an additional decoration?
Almost all of the Promotional Products we sell can have one or more decoration - simply ask your sales person for more details.

Sample Policy
Sampling for products such as can help you make a decision more easily. As such we can organise a sample of our products quickly and easily. Some samples attract a cost due to the cost that we have to outlay getting them - please just call us to find what, if any cost will apply to the item you require.

Pay No Set Up Cost
Most of our competitors will charge you between $75+GST and $120+GST to set up each print colour. The costs you see on this website INCLUDE any necessary set up costs or are FREE. It is our mission to provide Australia's best value Customised Products and showing transparent, inclusive costs are all part of philosophy.

How long does an order take?
Most of the items we produce can be sent to you on an express basis. This may attract a surcharge. It is best to assume that most items take 2-3 week for production but please always ask us for more information about your order of .

Delivery Method
Delivery is charged additional and is based on the size or your order and the delivery destination. We send our items by the lowest cost quality carrier depending on where the item has been decorated - Sydney, Melbourne, Brisbane and Perth. Alternatively your freight account can be used instead.

How to pay
We are very flexible when accepting your money!. Electronic Funds Transfer is quick and easy, however if you prefer to pay by cheque or Credit Card that can easily be arranged. VISA , MasterCard and AMEX attract a small surcharge.

Charity, School, Education and not-for-profit discounts on
We believe that community organisations and not for profit groups play an important role in Australian community life. We seek to support such organisations whenever we can. Our pricing is recognised to be Australia's best value however we may be able to give your organisation a further discount - please just tell us what you are up to and we will see how we can help.

We look forward to helping you further
The Promotion Products Team