Our value promise - Umbrella Factory
Our commitment to providing Australian customers with the very best of value has lead us to develop a three way value promise. 1/ We always provide the best quality Promotional or Branded item that your budget will allow, 2/ the order process with be straightforward and easy with our customer service focus, 3/our prices will be more that competitive - they will be the lowest. We believe our prices are so good we guarantee that if they aren't we will donate money to your favoured charity.

Placing an order for Umbrella Factory
Ordering Umbrella Factory is very simple with Promotion Products. Just call us for more information about our order process or go straight through to the order form.

Managing your artwork
Our objective with every order is to find an effective product that will make your message or logo stand out from the crowd. We can only do this with good quality art logos - it's like making a cake - the end result will only be so as good as the ingredients!. Our staff will ask you for an EPS or AI file type - these are special artwork file types that will make your logo appear clean and crisp, call us for more information on this if needed. If we are organising embroidery for you we can accept just about any other file type you have - jpegs, bitmaps etc - just ask your salesperson if you need help sourcing artwork.

Do you require more than one logo?
We sell a wide variety of Promotional Products - all can have one or more logo applied to them - simply talk to your sales consultant for their advice.

Sample Policy
If you require a sample of the Umbrella Factory it can be arranged. If we charge you for this will depend on - cost of sample and freight and if you are an existing client - just ask you sales consultant on 1300 303 717 if any charges will apply for the product you require.

Free Logo Setting
Unlike competitors small print here is a pleasant surprise!. Every Custom Item costed on this website contains pricing that INCLUDES logo setting costs. Do not pay $75+GST/colour as elsewhere we aim to make your purchase of Branded Products as straightforward as possible and easy to understand costs are part of that!.

How long does an order take?
Most items can delivered to you in 10-20 days, however we are able to supply some items much faster. If you have an urgent requirement for Printed Umbrellas please talk with our representatives - we will try to accommodate any urgent request that have.

Transport to you
We ship products from Sydney, Melbourne, Brisbane and Perth (it depends on which decoration service you require) direct to you by a quality value based transport company. Transport is additional at cost depending on your consignment size - you can also organise your own transport.

Flexible payment options
EFT, Cash, Credit Cards and Cheques are all gladly accepted. Please note that Credit Card Companies do charge us for their use so on a large payment you may be charged an additional cost to cover this transactional cost.

Umbrella Factory Not for Profit Discounts
All over Australia people give their time and money in support of local clubs, non profit making organizations and charities. We have a commitment to this sector - we will discount our pricing where possible - to help those that help others. Please contact your salesperson directly and tell us which you need - we will try help however we can.

We look forward to helping you further
The Promotion Products Team