Our value promise - Custom Umbrellas
Our commitment to providing Australian customers with the very best of value has lead us to develop a three way value promise. 1/ We always provide the best quality Promotional or Branded item that your budget will allow, 2/ the order process with be straightforward and easy with our customer service focus, 3/our prices will be more that competitive - they will be the lowest. We believe our prices are so good we guarantee that if they aren't we will donate money to your favoured charity.
Custom Umbrellas - how to place an order
We make your order of Custom Umbrellas as straightforward as possible. Our customer service team are very client focused so your order goes smoothly from start to finish. Call us if you have any questions about the ordering process.
Organising your branding
Artwork and logo preparation can seem complicated but that is what the Promotion Products staff are here to help with!. We supply a large range of different products - all can feature your promotional message or logo branding. We need to prepare a proof for you to sign-off your artwork against and to decorate the actual product. If you are having an embroidery decoration all we need is any piece of electronic art file - jpegs, word documents - PDF's - anything!. All other products require either an EPS or AI file, you may not have one of these but we can make one quickly and at a low cost.
Additional Logos or messages
The beauty of Promotional Products is that they can convey more than one message - on a pen for example you may wish your logo on one side and web address on the other, this will usually involve an extra cost - please call and talk with us for advice about these.
Sample Policy
If you require a sample of the Custom Umbrellas it can be arranged. If we charge you for this will depend on - cost of sample and freight and if you are an existing client - just ask you sales consultant on 1300 303 717 if any charges will apply for the product you require.
No Set Up Fees
All the products that we market on our website are shown costed with basic decorations, most of our competitors charge separately for set up costs - this is mentioned in small print. We want to show web shoppers one straightforward, easy to understand cost - set up fees are included at Promotion Products!.
How long does an order take?
Most items can delivered to you in 10-20 days, however we are able to supply some items much faster. If you have an urgent requirement for Branded Umbrella please talk with our representatives - we will try to accommodate any urgent request that have.
Delivery Method
Delivery is charged additional and is based on the size or your order and the delivery destination. We send our items by the lowest cost quality carrier depending on where the item has been decorated - Sydney, Melbourne, Brisbane and Perth. Alternatively your freight account can be used instead.
How to pay
We are very flexible when accepting your money!. Electronic Funds Transfer is quick and easy, however if you prefer to pay by cheque or Credit Card that can easily be arranged. VISA , MasterCard and AMEX attract a small surcharge.
Charity, School, Education and not-for-profit discounts on Custom Umbrellas
We believe that community organisations and not for profit groups play an important role in Australian community life. We seek to support such organisations whenever we can. Our pricing is recognised to be Australia's best value however we may be able to give your organisation a further discount - please just tell us what you are up to and we will see how we can help.
We look forward to helping you further
The Promotion Products Team
