Discounts for Community and not-for-profit Organisations buying
All of our customers benefit from our value pricing policy across our range of Promotional Products, Gifts and Clothing. However we strongly believe that organisations that are non-profit-making and charities deserve every bit of support that we can offer. If your organisation, club or charity requires pricing support please do ask, there is not a lot of 'fat' in our prices but please ask the question - we will try our best to help further.
Placing an order
Ordering is very simple at Promotion Products. We can talk you through the process by calling 1300 303 717 or you can read about it here. Alternatively just go to order form here and fill in the gaps!
Logo art and decoration files
When decorating your chosen item we need good quality source artwork for good quality decorations. Our staff have years of experience in making your logo or design fit your chosen product so the end result will look great. You will be sent a proof showing your decoration but before we can do this we need your logo art. For embroidery we can accept your logo in virtually any format you can email, for all other decoration types we need to either locate or create an EPS or AI file. You can read about these files here. If you do not have these files we can create them for you – call and ask us.
Additional Logos or messages
The beauty of Promotional Products is that they can convey more than one message - on a pen for example you may wish your logo on one side and web address on the other, this will usually involve an extra cost - please call and talk with us for advice about these.
Very often clients request a sample to make double-sure that the on the web is exactly what they (or their boss!) is looking for. We will send samples free of charge where possible but please note most samples are required to be bought by us from import companies so often sample charges will apply - simply talk to our reps for more info.
No Set Up Fees
All the products that we market on our website are shown costed with basic decorations, most of our competitors charge separately for set up costs - this is mentioned in their small print. We want to show web shoppers one straightforward, easy to understand cost - set up fees are included at Promotion Products!
Production time frames
The majority of our products are custom decorated with your logo in 2-3 weeks - it will be confirmed by your sales person how long your order will take to produce. We are the rush order specialists - just ask for more information on your product.
We service Australia-wide sending our decorated goods out from Sydney, Melbourne, Brisbane and Perth. Where your order is dispatched from will depend on where it is warehoused. We have a policy of using the most economic freight method that meets our quality parameters and matches your timeframe. Alternatively if you wish to organise your own transport this can be arranged.
We accept cash, credit cards, cheques and EFT payments. Credit card payments usually attract a surcharge due to the high transactional cost - we will advise any such costs.
We look forward to helping you further
The Promotion Products Team