Our value promise - Customised Company Pens
Our commitment to providing Australian customers with the very best of value has lead us to develop a three way value promise. 1/ We always provide the best quality Promotional or Branded item that your budget will allow, 2/ the order process with be straightforward and easy with our customer service focus, 3/our prices will be more that competitive - they will be the lowest. We believe our prices are so good we guarantee that if they aren't we will donate money to your favoured charity - click here for more information.

Customised Company Pens - how to place an order
We make your order of Customised Company Pens as straightforward as possible. Our customer service team are very client focused so your order goes smoothly from start to finish. You can read about ordering here or go straight to the order form here.

Logo Art and decoration files
When decorating your chosen Promotional Item or piece of Branded Clothing we need good quality source artwork for a good quality decoration!. Our staff have years of experience in making your logo or design fit your chosen product. You will be sent a proof showing your decoration but before we can do this we need your logo art. For embroidery we can except your logo in virtually any email -able format, for all other decoration types we need to either locate or create and EPS or AI. You can read about these files here. If you do not have these files we will create them for you.

Do you require more than one logo?
We sell a wide variety of Promotional Products - all can have one or more logo applied to them - simply talk to your sales consultant for their advice.

Sample Policy
If you require a sample of the Customised Company Pens it can be arranged. If we charge you for this will depend on - cost of sample and freight and if you are an existing client - just ask you sales consultant on 1300 303 717 if any charges will apply for the product you require.

Pay No Set Up Cost
Most of our competitors will charge you between $75+GST and $120+GST to set up each print colour. The costs you see on this website INCLUDE any necessary set up costs or are FREE. It is our mission to provide Australia's best value Customised Products and showing transparent, inclusive costs are all part of philosophy.

How long does an order take?
Most items can delivered to you in 10-20 days, however we are able to supply some items much faster. If you have an urgent requirement for Customised Pens please talk with our representatives - we will try to accommodate any urgent request that have.

Transport to you
We ship products from Sydney, Melbourne, Brisbane and Perth (it depends on which decoration service you require) direct to you by a quality value based transport company. Transport is additional at cost depending on your consignment size - you can also organise your own transport.

Payment methods
We accept cash, credit cards, cheques and EFT payments. Credit card payments usually attract a surcharge due to the high transactional cost - we will advise any such costs.

Discounts for Community and Non-Commercial Organisations buying Customised Company Pens
All of our customers benefit from our value pricing policy. However we strongly believe that local organisations that are non-profit-making and charities deserve every bit of support that we can offer. If your organisation, club or charity requires pricing support please do ask, there is not a lot of 'fat' in our prices but please ask the question - we will try our best to help further.

We look forward to helping you further
The Promotion Products Team