Our value promise - Customised Company Pens
Our commitment to providing Australian customers with the very best of value has lead us to develop a three way value promise. 1/ We always provide the best quality Promotional or Branded item that your budget will allow, 2/ the order process with be straightforward and easy with our customer service focus, 3/our prices will be more that competitive - they will be the lowest. We believe our prices are so good we guarantee that if they aren't we will donate money to your favoured charity - .
Making your order of Customised Company Pens
Organising your supply of Customised Company Pens is simple!. Please to learn more how our supply process works or if you are ready to order you can visit our .
Logo Art and decoration files
When decorating your chosen Promotional Item or piece of Branded Clothing we need good quality source artwork for a good quality decoration!. Our staff have years of experience in making your logo or design fit your chosen product. You will be sent a proof showing your decoration but before we can do this we need your logo art. For embroidery we can except your logo in virtually any email -able format, for all other decoration types we need to either locate or create and EPS or AI. You can read about these files . If you do not have these files we will create them for you.
Extra logo Decorations?
All the supplied by Promotion Products can feature your logo or message. Most of them can be decorated in a secondary area or feature multiple logos - it depends on your selected product - simply ask for more details from your account manager.
Sample Policy
Sampling for products such as Customised Company Pens can help you make a decision more easily. As such we can organise a sample of our products quickly and easily. Some samples attract a cost due to the cost that we have to outlay getting them - please just call us to find what, if any cost will apply to the item you require.
No Set Up Fees
All the products that we market on our website are shown costed with basic decorations, most of our competitors charge separately for set up costs - this is mentioned in small print. We want to show web shoppers one straightforward, easy to understand cost - set up fees are included at Promotion Products!.
Production time frames
The majority of our products are custom decorated with your logo in 2-3 weeks - it will be confirmed by your sales person how long your Customised Pens will take to produce. We are the rush order specialists - just ask for more information on your product.
Freight
Is charged at cost - we use a few different carriers but will always send your goods by the most efficient and cost effective method. If you prefer to organise your own transport - please just let us know in advance. We freight from decoration shops in Sydney, Melbourne, Brisbane and Perth.
Flexible payment options
EFT, Cash, Credit Cards and Cheques are all gladly accepted. Please note that Credit Card Companies do charge us for their use so on a large payment you may be charged an additional cost to cover this transactional cost.
Discounts for Community and Non-Commercial Organisations buying Customised Company Pens
All of our customers benefit from our value pricing policy. However we strongly believe that local organisations that are non-profit-making and charities deserve every bit of support that we can offer. If your organisation, club or charity requires pricing support please do ask, there is not a lot of 'fat' in our prices but please ask the question - we will try our best to help further.
We look forward to helping you further
The Promotion Products Team
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