Customised Company Pens - at the best prices
We have a focus on providing Australia's best value Promotional Products. If you find a similar product for less we want to know about it! - we will bend over backwards to better that cost. We will not however compromise product quality and customer service (and therefore the effectiveness of your promotion). You can see our value promise here.

Customised Company Pens - how to place an order
We make your order of Customised Company Pens as straightforward as possible. Our customer service team are very client focused so your order goes smoothly from start to finish. You can read about ordering here or go straight to the order form here.

Organising your branding
Artwork and logo preparation can seem complicated but that is what the Promotion Products staff are here to help with!. We supply a large range of different products - all can feature your promotional message or logo branding. We need to prepare a proof for you to sign-off your artwork against and to decorate the actual product. If you are having an embroidery decoration all we need is any piece of electronic art file - jpegs, word documents - PDF's - anything!. All other products require either an EPS or AI file, you may not have one of these but we can make one quickly and at a low cost - read about these files here.

Extra logo Decorations?
All the Promotional Products supplied by Promotion Products can feature your logo or message. Most of them can be decorated in a secondary area or feature multiple logos - it depends on your selected product - simply ask for more details from your account manager.

Product Sampling
Very often clients request a sample to make double-sure that the Customised Company Pens on the web is exactly what they (or their boss!) is looking for. We will send samples free of charge where possible but please note most samples are required to be bought by us from import companies so often sample charges will apply - simply talk to our reps for more info.

No Set Up Fees
All the products that we market on our website are shown costed with basic decorations, most of our competitors charge separately for set up costs - this is mentioned in small print. We want to show web shoppers one straightforward, easy to understand cost - set up fees are included at Promotion Products!.

Delivery times
Each item we sell is customised with your logo details. 90% of what we sell can be with you in 2-3 weeks - anywhere in Australia. How long your order of Customised Pens will take will be confirmed by Promotion Products. If you need product fast - just ask - we will bend over backwards to make it happen.

Freight
Is charged at cost - we use a few different carriers but will always send your goods by the most efficient and cost effective method. If you prefer to organise your own transport - please just let us know in advance. We freight from decoration shops in Sydney, Melbourne, Brisbane and Perth.

How to pay
We are very flexible when accepting your money!. Electronic Funds Transfer is quick and easy, however if you prefer to pay by cheque or Credit Card that can easily be arranged. VISA , MasterCard and AMEX attract a small surcharge.

Discounts for Community and Non-Commercial Organisations buying Customised Company Pens
All of our customers benefit from our value pricing policy. However we strongly believe that local organisations that are non-profit-making and charities deserve every bit of support that we can offer. If your organisation, club or charity requires pricing support please do ask, there is not a lot of 'fat' in our prices but please ask the question - we will try our best to help further.

We look forward to helping you further
The Promotion Products Team