Our value promise - Promo Pens
Our commitment to providing Australian customers with the very best of value has lead us to develop a three way value promise. 1/ We always provide the best quality Promotional or Branded item that your budget will allow, 2/ the order process with be straightforward and easy with our customer service focus, 3/our prices will be more that competitive - they will be the lowest. We believe our prices are so good we guarantee that if they aren't we will donate money to your favoured charity - .
Placing an order for Promo Pens
Ordering Promo Pens is very simple with Promotion Products. Just to read more information about our order process or go straight through to the .
Managing your artwork
Our objective with every order is to find an effective product that will make your message or logo stand out from the crowd. We can only do this with good quality art logos - it's like making a cake - the end result will only be so as good as the ingredients!. Our staff will ask you for an EPS or AI file type - these are special artwork file types that will make your logo appear clean and crisp, you can read about these files . If we are organising embroidery for you we can accept just about any other file type you have - jpegs, bitmaps etc - just ask your salesperson if you need help sourcing artwork.
Do you require more than one logo?
We sell a wide variety of - all can have one or more logo applied to them - simply talk to your sales consultant for their advice.
Sample Policy
Sampling for products such as Promo Pens can help you make a decision more easily. As such we can organise a sample of our products quickly and easily. Some samples attract a cost due to the cost that we have to outlay getting them - please just call us to find what, if any cost will apply to the item you require.
Small print - read carefully
We like to do things differently at Promotion Products and this small print is no different. Most of competitors small print mentions that each print colour they do will attract a set up cost (from $75 - $120+GST/colour) - not here. The pricing shown on this website includes print set or is free of charge.
Production time frames
The majority of our products are custom decorated with your logo in 2-3 weeks - it will be confirmed by your sales person how long your Printed Branded Pen will take to produce. We are the rush order specialists - just ask for more information on your product.
Delivery Method
Delivery is charged additional and is based on the size or your order and the delivery destination. We send our items by the lowest cost quality carrier depending on where the item has been decorated - Sydney, Melbourne, Brisbane and Perth. Alternatively your freight account can be used instead.
How to pay
We are very flexible when accepting your money!. Electronic Funds Transfer is quick and easy, however if you prefer to pay by cheque or Credit Card that can easily be arranged. VISA , MasterCard and AMEX attract a small surcharge.
Charity, School, Education and not-for-profit discounts on Promo Pens
We believe that community organisations and not for profit groups play an important role in Australian community life. We seek to support such organisations whenever we can. Our pricing is recognised to be Australia's best value however we may be able to give your organisation a further discount - please just tell us what you are up to and we will see how we can help.
We look forward to helping you further
The Promotion Products Team
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