Custom Pens - at the best prices
We have a focus on providing Australia's best value Promotional Products. If you find a similar product for less we want to know about it! - we will bend over backwards to better that cost. We will not however compromise product quality and customer service (and therefore the effectiveness of your promotion). You can see our value promise here.

Placing an order for Custom Pens
Ordering Custom Pens is very simple with Promotion Products. Just click here to read more information about our order process or go straight through to the order form here.

Logo Art and decoration files
When decorating your chosen Promotional Item or piece of Branded Clothing we need good quality source artwork for a good quality decoration!. Our staff have years of experience in making your logo or design fit your chosen product. You will be sent a proof showing your decoration but before we can do this we need your logo art. For embroidery we can except your logo in virtually any email -able format, for all other decoration types we need to either locate or create and EPS or AI. You can read about these files here. If you do not have these files we will create them for you.

Need an additional decoration?
Almost all of the Promotional Products we sell can have one or more decoration - simply ask your sales person for more details.

Sample Policy
If you require a sample of the Custom Pens it can be arranged. If we charge you for this will depend on - cost of sample and freight and if you are an existing client - just ask you sales consultant on 1300 303 717 if any charges will apply for the product you require.

No Set Up Fees
All the products that we market on our website are shown costed with basic decorations, most of our competitors charge separately for set up costs - this is mentioned in small print. We want to show web shoppers one straightforward, easy to understand cost - set up fees are included at Promotion Products!.

How long does an order take?
Most items can delivered to you in 10-20 days, however we are able to supply some items much faster. If you have an urgent requirement for Smart Pen please talk with our representatives - we will try to accommodate any urgent request that have.

Delivery Method
Delivery is charged additional and is based on the size or your order and the delivery destination. We send our items by the lowest cost quality carrier depending on where the item has been decorated - Sydney, Melbourne, Brisbane and Perth. Alternatively your freight account can be used instead.

Payment methods
We accept cash, credit cards, cheques and EFT payments. Credit card payments usually attract a surcharge due to the high transactional cost - we will advise any such costs.

Custom Pens Not for Profit Discounts
All over Australia people give their time and money in support of local clubs, non profit making organizations and charities. We have a commitment to this sector - we will discount our pricing where possible - to help those that help others. Please contact your salesperson directly and tell us which you need - we will try help however we can.

We look forward to helping you further
The Promotion Products Team