Our value promise - Factory Direct Pens
Our commitment to providing Australian customers with the very best of value has lead us to develop a three way value promise. 1/ We always provide the best quality Promotional or Branded item that your budget will allow, 2/ the order process with be straightforward and easy with our customer service focus, 3/our prices will be more that competitive - they will be the lowest. We believe our prices are so good we guarantee that if they aren't we will donate money to your favoured charity - .
Factory Direct Pens - get them underway with an order
If you are ready to order your Factory Direct Pens you can do so right now!. You may wish to read in-depth about the order process - , or if you want order right now - .
Artwork/Logos - we are here to help!
Organising your artwork and making your logo look exceptional on your chosen Factory Direct Pens is what we are here to help with!. Different types of decoration require different grades of artwork files - for embroidery we can use just about any type of electronic file you have - jpegs, AI's EPS and even word documents! All other products that we decorate require high grade artwork to reproduce your logo clearly. The industry standard file type is called an 'EPS' file, you can read all about artwork and EPS files , just remember - we are here to help with your artwork so will make an EPS file of your logo if you do not have one!
Need an additional decoration?
Almost all of the we sell can have one or more decoration - simply ask your sales person for more details.
Sample Policy
Sampling for products such as Factory Direct Pens can help you make a decision more easily. As such we can organise a sample of our products quickly and easily. Some samples attract a cost due to the cost that we have to outlay getting them - please just call us to find what, if any cost will apply to the item you require.
Pay No Set Up Cost
Most of our competitors will charge you between $75+GST and $120+GST to set up each print colour. The costs you see on this website INCLUDE any necessary set up costs or are FREE. It is our mission to provide Australia's best value Customised Products and showing transparent, inclusive costs are all part of philosophy.
How long does an order take?
Most items can delivered to you in 10-20 days, however we are able to supply some items much faster. If you have an urgent requirement for Murray Pen Indent please talk with our representatives - we will try to accommodate any urgent request that have.
Freight
Is charged at cost - we use a few different carriers but will always send your goods by the most efficient and cost effective method. If you prefer to organise your own transport - please just let us know in advance. We freight from decoration shops in Sydney, Melbourne, Brisbane and Perth.
Payment methods
We accept cash, credit cards, cheques and EFT payments. Credit card payments usually attract a surcharge due to the high transactional cost - we will advise any such costs.
Promotion Products supports Australian Charities and Communities seeking Factory Direct Pens discounts
We aim to provide every customer with Australia's best value Promotional Products and Clothing through our 'value promise'. However we recognise that Charities, Community Organisations and Clubs support the communities that we live in and those less fortunate than us, As such, if you are planning a purchase for such an organisation and require price assistance, please ask the question, if we can help a small discount we will.
We look forward to helping you further
The Promotion Products Team
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