Our value promise - Branded Pens
Our commitment to providing Australian customers with the very best of value has lead us to develop a three way value promise. 1/ We always provide the best quality Promotional or Branded item that your budget will allow, 2/ the order process with be straightforward and easy with our customer service focus, 3/our prices will be more that competitive - they will be the lowest. We believe our prices are so good we guarantee that if they aren't we will donate money to your favoured charity - click here for more information.

Branded Pens - how to place an order
We make your order of Branded Pens as straightforward as possible. Our customer service team are very client focused so your order goes smoothly from start to finish. You can read about ordering here or go straight to the order form here.

Organising your branding
Artwork and logo preparation can seem complicated but that is what the Promotion Products staff are here to help with!. We supply a large range of different products - all can feature your promotional message or logo branding. We need to prepare a proof for you to sign-off your artwork against and to decorate the actual product. If you are having an embroidery decoration all we need is any piece of electronic art file - jpegs, word documents - PDF's - anything!. All other products require either an EPS or AI file, you may not have one of these but we can make one quickly and at a low cost - read about these files here.

Additional Logos or messages
The beauty of Promotional Products is that they can convey more than one message - on a pen for example you may wish your logo on one side and web address on the other, this will usually involve an extra cost - please call and talk with us for advice about these.

Sample Policy
If you require a sample of the Branded Pens it can be arranged. If we charge you for this will depend on - cost of sample and freight and if you are an existing client - just ask you sales consultant on 1300 303 717 if any charges will apply for the product you require.

Free Logo Setting
Unlike competitors small print here is a pleasant surprise!. Every Custom Item costed on this website contains pricing that INCLUDES logo setting costs. Do not pay $75+GST/colour as elsewhere we aim to make your purchase of Branded Products as straightforward as possible and easy to understand costs are part of that!.

How long does an order take?
Most items can delivered to you in 10-20 days, however we are able to supply some items much faster. If you have an urgent requirement for Orion Pen please talk with our representatives - we will try to accommodate any urgent request that have.

Freight
Is charged at cost - we use a few different carriers but will always send your goods by the most efficient and cost effective method. If you prefer to organise your own transport - please just let us know in advance. We freight from decoration shops in Sydney, Melbourne, Brisbane and Perth.

Flexible payment options
EFT, Cash, Credit Cards and Cheques are all gladly accepted. Please note that Credit Card Companies do charge us for their use so on a large payment you may be charged an additional cost to cover this transactional cost.

Charity, School, Education and not-for-profit discounts on Branded Pens
We believe that community organisations and not for profit groups play an important role in Australian community life. We seek to support such organisations whenever we can. Our pricing is recognised to be Australia's best value however we may be able to give your organisation a further discount - please just tell us what you are up to and we will see how we can help.

We look forward to helping you further
The Promotion Products Team