Our value promise - Promo Pens
Our commitment to providing Australian customers with the very best of value has lead us to develop a three way value promise. 1/ We always provide the best quality Promotional or Branded item that your budget will allow, 2/ the order process with be straightforward and easy with our customer service focus, 3/our prices will be more that competitive - they will be the lowest. We believe our prices are so good we guarantee that if they aren't we will donate money to your favoured charity - .
Making your order of Promo Pens
Organising your supply of Promo Pens is simple!. Please to learn more how our supply process works or if you are ready to order you can visit our .
Managing your artwork
Our objective with every order is to find an effective product that will make your message or logo stand out from the crowd. We can only do this with good quality art logos - it's like making a cake - the end result will only be so as good as the ingredients!. Our staff will ask you for an EPS or AI file type - these are special artwork file types that will make your logo appear clean and crisp, you can read about these files . If we are organising embroidery for you we can accept just about any other file type you have - jpegs, bitmaps etc - just ask your salesperson if you need help sourcing artwork.
Additional Logos or messages
The beauty of is that they can convey more than one message - on a pen for example you may wish your logo on one side and web address on the other, this will usually involve an extra cost - please call and talk with us for advice about these.
Getting Samples
We are here to help in anyway - Promo Pens samples included!. Some samples can be sent free of charge more expensive ones may be charged for. Simply call your account manager and ask what , if any, costs will apply to your favoured sample. Please note existing clients with a purchase history may have sample costs waived based on past business.
Small print - read carefully
We like to do things differently at Promotion Products and this small print is no different. Most of competitors small print mentions that each print colour they do will attract a set up cost (from $75 - $120+GST/colour) - not here. The pricing shown on this website includes print set or is free of charge.
How long does an order take?
Most items can delivered to you in 10-20 days, however we are able to supply some items much faster. If you have an urgent requirement for Promotional Pen please talk with our representatives - we will try to accommodate any urgent request that have.
Delivery Method
Delivery is charged additional and is based on the size or your order and the delivery destination. We send our items by the lowest cost quality carrier depending on where the item has been decorated - Sydney, Melbourne, Brisbane and Perth. Alternatively your freight account can be used instead.
How to pay
We are very flexible when accepting your money!. Electronic Funds Transfer is quick and easy, however if you prefer to pay by cheque or Credit Card that can easily be arranged. VISA , MasterCard and AMEX attract a small surcharge.
Promo Pens Not for Profit Discounts
All over Australia people give their time and money in support of local clubs, non profit making organizations and charities. We have a commitment to this sector - we will discount our pricing where possible - to help those that help others. Please contact your salesperson directly and tell us which you need - we will try help however we can.
We look forward to helping you further
The Promotion Products Team
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