Promotional Pens - at the best prices
We have a focus on providing Australia's best value Promotional Products. If you find a similar product for less we want to know about it! - we will bend over backwards to better that cost. We will not however compromise product quality and customer service (and therefore the effectiveness of your promotion). You can see our value promise here.

Promotional Pens - how to place an order
We make your order of Promotional Pens as straightforward as possible. Our customer service team are very client focused so your order goes smoothly from start to finish. You can read about ordering here or go straight to the order form here.

Logo Art and decoration files
When decorating your chosen Promotional Item or piece of Branded Clothing we need good quality source artwork for a good quality decoration!. Our staff have years of experience in making your logo or design fit your chosen product. You will be sent a proof showing your decoration but before we can do this we need your logo art. For embroidery we can except your logo in virtually any email -able format, for all other decoration types we need to either locate or create and EPS or AI. You can read about these files here. If you do not have these files we will create them for you.

Do you require more than one logo?
We sell a wide variety of Promotional Products - all can have one or more logo applied to them - simply talk to your sales consultant for their advice.

Product Sampling
Very often clients request a sample to make double-sure that the Promotional Pens on the web is exactly what they (or their boss!) is looking for. We will send samples free of charge where possible but please note most samples are required to be bought by us from import companies so often sample charges will apply - simply talk to our reps for more info.

Free Logo Setting
Unlike competitors small print here is a pleasant surprise!. Every Custom Item costed on this website contains pricing that INCLUDES logo setting costs. Do not pay $75+GST/colour as elsewhere we aim to make your purchase of Branded Products as straightforward as possible and easy to understand costs are part of that!.

Production time frames
The majority of our products are custom decorated with your logo in 2-3 weeks - it will be confirmed by your sales person how long your Richmond Pen will take to produce. We are the rush order specialists - just ask for more information on your product.

Shipping
We service Australia-wide sending our decorated goods out from Sydney, Melbourne, Brisbane and Perth. Where your order is dispatched from will depend where it is warehoused. We have a policy of using the most economic freight method that meets our quality parameters and matches your timeframe. Alternatively if you wish to organise your own transport this can be arranged.

Payment methods
We accept cash, credit cards, cheques and EFT payments. Credit card payments usually attract a surcharge due to the high transactional cost - we will advise any such costs.

Promotion Products supports Australian Charities and Communities seeking Promotional Pens discounts
We aim to provide every customer with Australia's best value Promotional Products and Clothing through our 'value promise'. However we recognise that Charities, Community Organisations and Clubs support the communities that we live in and those less fortunate than us, As such, if you are planning a purchase for such an organisation and require price assistance, please ask the question, if we can help a small discount we will.

We look forward to helping you further
The Promotion Products Team