Customised Pens - at the best prices
We have a focus on providing Australia's best value Promotional Products. If you find a similar product for less we want to know about it! - we will bend over backwards to better that cost. We will not however compromise product quality and customer service (and therefore the effectiveness of your promotion). You can see our value promise here.

Placing an order for Customised Pens
Ordering Customised Pens is very simple with Promotion Products. Just click here to read more information about our order process or go straight through to the order form here.

Managing your artwork
Our objective with every order is to find an effective product that will make your message or logo stand out from the crowd. We can only do this with good quality art logos - it's like making a cake - the end result will only be so as good as the ingredients!. Our staff will ask you for an EPS or AI file type - these are special artwork file types that will make your logo appear clean and crisp, you can read about these files here. If we are organising embroidery for you we can accept just about any other file type you have - jpegs, bitmaps etc - just ask your salesperson if you need help sourcing artwork.

Extra logo Decorations?
All the Promotional Products supplied by Promotion Products can feature your logo or message. Most of them can be decorated in a secondary area or feature multiple logos - it depends on your selected product - simply ask for more details from your account manager.

Sample Policy
Sampling for products such as Customised Pens can help you make a decision more easily. As such we can organise a sample of our products quickly and easily. Some samples attract a cost due to the cost that we have to outlay getting them - please just call us to find what, if any cost will apply to the item you require.

No Set Up Fees
All the products that we market on our website are shown costed with basic decorations, most of our competitors charge separately for set up costs - this is mentioned in small print. We want to show web shoppers one straightforward, easy to understand cost - set up fees are included at Promotion Products!.

Delivery times
Each item we sell is customised with your logo details. 90% of what we sell can be with you in 2-3 weeks - anywhere in Australia. How long your order of Legacy Heritage will take will be confirmed by Promotion Products. If you need product fast - just ask - we will bend over backwards to make it happen.

Shipping
We service Australia-wide sending our decorated goods out from Sydney, Melbourne, Brisbane and Perth. Where your order is dispatched from will depend where it is warehoused. We have a policy of using the most economic freight method that meets our quality parameters and matches your timeframe. Alternatively if you wish to organise your own transport this can be arranged.

Payment methods
We accept cash, credit cards, cheques and EFT payments. Credit card payments usually attract a surcharge due to the high transactional cost - we will advise any such costs.

Promotion Products supports Australian Charities and Communities seeking Customised Pens discounts
We aim to provide every customer with Australia's best value Promotional Products and Clothing through our 'value promise'. However we recognise that Charities, Community Organisations and Clubs support the communities that we live in and those less fortunate than us, As such, if you are planning a purchase for such an organisation and require price assistance, please ask the question, if we can help a small discount we will.

We look forward to helping you further
The Promotion Products Team