Our value promise - Custom Luggage Tag
Our commitment to providing Australian customers with the very best of value has lead us to develop a three way value promise. 1/ We always provide the best quality Promotional or Branded item that your budget will allow, 2/ the order process with be straightforward and easy with our customer service focus, 3/our prices will be more that competitive - they will be the lowest. We believe our prices are so good we guarantee that if they aren't we will donate money to your favoured charity - click here for more information.

Custom Luggage Tag - how to place an order
We make your order of Custom Luggage Tag as straightforward as possible. Our customer service team are very client focused so your order goes smoothly from start to finish. You can read about ordering here or go straight to the order form here.

Logo Art and decoration files
When decorating your chosen Promotional Item or piece of Branded Clothing we need good quality source artwork for a good quality decoration!. Our staff have years of experience in making your logo or design fit your chosen product. You will be sent a proof showing your decoration but before we can do this we need your logo art. For embroidery we can except your logo in virtually any email -able format, for all other decoration types we need to either locate or create and EPS or AI. You can read about these files here. If you do not have these files we will create them for you.

Need an additional decoration?
Almost all of the Promotional Products we sell can have one or more decoration - simply ask your sales person for more details.

Getting Samples
We are here to help in anyway - Custom Luggage Tag samples included!. Some samples can be sent free of charge more expensive ones may be charged for. Simply call your account manager and ask what , if any, costs will apply to your favoured sample. Please note existing clients with a purchase history may have sample costs waived based on past business.

Small print - read carefully
We like to do things differently at Promotion Products and this small print is no different. Most of competitors small print mentions that each print colour they do will attract a set up cost (from $75 - $120+GST/colour) - not here. The pricing shown on this website includes print set or is free of charge.

Production time frames
The majority of our products are custom decorated with your logo in 2-3 weeks - it will be confirmed by your sales person how long your Custom Luggage Tags will take to produce. We are the rush order specialists - just ask for more information on your product.

Freight
Is charged at cost - we use a few different carriers but will always send your goods by the most efficient and cost effective method. If you prefer to organise your own transport - please just let us know in advance. We freight from decoration shops in Sydney, Melbourne, Brisbane and Perth.

Flexible payment options
EFT, Cash, Credit Cards and Cheques are all gladly accepted. Please note that Credit Card Companies do charge us for their use so on a large payment you may be charged an additional cost to cover this transactional cost.

Discounts for Community and Non-Commercial Organisations buying Custom Luggage Tag
All of our customers benefit from our value pricing policy. However we strongly believe that local organisations that are non-profit-making and charities deserve every bit of support that we can offer. If your organisation, club or charity requires pricing support please do ask, there is not a lot of 'fat' in our prices but please ask the question - we will try our best to help further.

We look forward to helping you further
The Promotion Products Team