Our value promise - Promotional Caps, Embroidered Headwear, Embroidered Hat
Our commitment to providing Australian customers with the very best of value has lead us to develop a three way value promise. 1/ We always provide the best quality Promotional or Branded item that your budget will allow, 2/ the order process with be straightforward and easy with our customer service focus, 3/our prices will be more that competitive - they will be the lowest. We believe our prices are so good we guarantee that if they aren't we will donate money to your favoured charity - .
Promotional Caps, Embroidered Headwear, Embroidered Hat - how to place an order
We make your order of Promotional Caps, Embroidered Headwear, Embroidered Hat as straightforward as possible. Our customer service team are very client focused so your order goes smoothly from start to finish. You can read about ordering or go straight to the order form .
Managing your artwork
Our objective with every order is to find an effective product that will make your message or logo stand out from the crowd. We can only do this with good quality art logos - it's like making a cake - the end result will only be so as good as the ingredients!. Our staff will ask you for an EPS or AI file type - these are special artwork file types that will make your logo appear clean and crisp, you can read about these files . If we are organising embroidery for you we can accept just about any other file type you have - jpegs, bitmaps etc - just ask your salesperson if you need help sourcing artwork.
Need an additional decoration?
Almost all of the we sell can have one or more decoration - simply ask your sales person for more details.
Sample Policy
If you require a sample of the Promotional Caps, Embroidered Headwear, Embroidered Hat it can be arranged. If we charge you for this will depend on - cost of sample and freight and if you are an existing client - just ask you sales consultant on 1300 303 717 if any charges will apply for the product you require.
Small print - read carefully
We like to do things differently at Promotion Products and this small print is no different. Most of competitors small print mentions that each print colour they do will attract a set up cost (from $75 - $120+GST/colour) - not here. The pricing shown on this website includes print set or is free of charge.
Delivery times
Each item we sell is customised with your logo details. 90% of what we sell can be with you in 2-3 weeks - anywhere in Australia. How long your order of Promotional Cap, Embroidered Headwear, Embroidered Hat will take will be confirmed by Promotion Products. If you need product fast - just ask - we will bend over backwards to make it happen.
Shipping
We service Australia-wide sending our decorated goods out from Sydney, Melbourne, Brisbane and Perth. Where your order is dispatched from will depend where it is warehoused. We have a policy of using the most economic freight method that meets our quality parameters and matches your timeframe. Alternatively if you wish to organise your own transport this can be arranged.
How to pay
We are very flexible when accepting your money!. Electronic Funds Transfer is quick and easy, however if you prefer to pay by cheque or Credit Card that can easily be arranged. VISA , MasterCard and AMEX attract a small surcharge.
Discounts for Community and Non-Commercial Organisations buying Promotional Caps, Embroidered Headwear, Embroidered Hat
All of our customers benefit from our value pricing policy. However we strongly believe that local organisations that are non-profit-making and charities deserve every bit of support that we can offer. If your organisation, club or charity requires pricing support please do ask, there is not a lot of 'fat' in our prices but please ask the question - we will try our best to help further.
We look forward to helping you further
The Promotion Products Team
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