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Promotion Products Logo - Creating Enduring Connections
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About Promotion Products

Promotion Products is Australia's most trusted promotional merchandise supplier. Since launching in 2004, the company has partnered with 40,000+ organisations across small business, government, and enterprise, delivering over 50 million branded products. As Australia's most-reviewed supplier, their 4.9-star rating across Google, Trustpilot and Reviews.io reflects the consistency clients experience: reliable service, quality products, and attention to detail that sets them apart.

They specialise in keepable merch - products that recipients value and use. The "Get It Right Guarantee" backs every order, ensuring branding is executed flawlessly and deliveries meet expectations. Environmental responsibility is embedded in operations through ISO 14001 certification, verified carbon offsets, and a tree planted with each order. From creative support to nationwide logistics, the team manages every touchpoint so you and your brand shines.

Promotion Products Team

ORDER PROMOTIONAL MERCHANDISE WITH CONFIDENCE

  • Unmatched experience - Established in 2004 (21+ years) with 40,000+ customers across every industry in Australia.
  • Proven trust - 4.9/5 average from thousands of verified reviews across Google, Trustpilot and Reviews.io.
  • Sustainability leaders - Carbon-offset products, a carbon-neutral business, and a tree planted with every order.
  • Zero-risk quality systems - ISO 9001 and ISO 14001 accredited.
  • Artwork first, zero surprises - Free artwork proof before production, with samples available.
  • Ordering confidence - Get It Right Guarantee: if branding doesn't match your approved proof, we'll fix it free of charge.
  • Delivery confidence - 99.7% on-time delivery across metro and regional Australia.
  • Huge product range - 10,000+ items plus fully custom offshore options (we can brand almost anything).
  • Dedicated Australian-based account manager - Under 60 minutes average response time during business hours.
Quality Merch Icon

QUALITY MERCH WORTH KEEPING

Leading the way in sustainability, every item is purpose-picked for quality and keepability. So your brand gets more visibility and better ROI.

Get It Right Guarantee Icon

GET IT RIGHT GUARANTEE

As Australia's most trusted promotional merchandise partner you can count on us to get it right every time. And if we don't we'll make it right free of charge.

Unusually Good Service Icon

UNUSUALLY GOOD SERVICE

With proactive, hands-on support from start to finish, Promotion Products makes you look great and your brand shows up at its best.

The Origin Story

THE ORIGIN STORY

Back in 2004, Douglas and Michelle Gregory started Promotion Products from a spare bedroom with a phone, an old computer, and their first baby on the way. Resources were tight, but the idea was simple: make promotional products easy to buy online, without losing the personal service that actually helps.

That philosophy hasn't changed. Easy to deal with. Real people when you need them.

Today, we support organisations across Australia end-to-end, from product advice and artwork through to production and delivery.

Because at the end of the day, it's not just a logo on a product. It's your brand in someone's hands. And that matters.

THE TRUSTED PARTNER FOR BRANDS

Organisations Icon
40,000+
Trusted by Aussie
organisations
Rating Star
4.9/5
2800+ Reviews
 
Products Icon
50+ Million
Products successfully
delivered on time
Years Icon
21+ Years
Established in 2004
 
Ecologi Icon
22,000+
Trees planted
with Ecologi

BRANDS THAT TRUST US

Brands that trust us

FREQUENTLY ASKED QUESTIONS

It's simple — browse or tell us what you need, get a quick quote, approve your artwork, and we handle the rest. Most orders are sorted within a few days, and you'll have a real person looking after you from start to finish.

We have extensive experience across the board — government, education, corporate, trades, healthcare, hospitality, real estate, and more. If you've got a brand to promote, we've got the merch to match.

Promotion Products is the go-to B2B merch partner because they make ordering simple and stress-free—expert advice, tight proofing, and reliable delivery. They focus on keepable quality for better ROI, and back it with a "Get It Right" mindset if anything's off.

100%. We're proudly Aussie owned and based in Brisbane, supporting local businesses across the country.

Absolutely. Not sure what works best for your campaign or budget? We'll point you in the right direction - no charge, no pressure. It's just part of the service.