Creating Enduring Connections
At Promotion Products our goal is Creating Enduring Connections. This guides everything we do. Primarily it is to help you to create an enduring connection with your client - giving them quality products that last longer and make your logo look great. Along the way we aim to have an enduring connection with you - giving you great service and advice that has you coming back time and time again. We have long-term staff and factory relationships that help us achieve these goals.
We have a purpose in everything we do, we are not a normal promo company... read more below!
Our 3 Focus Points
Quality Products: Better quality products last longer creating an enduring connection with your customer and delivering superior R.O.I. Buy with confidence with our 2-way product and decoration warranty. We lead the Australian marketplace with an understanding of product quality and compliance: read about this here.
Best Value: Pricing needs to be on budget and that's why we have a guarantee: see here.
Customer Service: is not the usual yada yada here at PP, only when we understand your needs can we help you select more enduring products: pick your service level here.
Other Important Information
In Australia, the professional body of our industry is called APPA (Australasian Promotional Products Association). We have been members of this association since the year of our inception. See APPA website here.
An ISO 9001: 2015 Quality Assured Company
Furthermore, and far more uniquely, we are an ISO 9001: 2015 company; this is your guarantee that you are dealing with a quality company that has standardised processes to ensure your job will go smoothly, on time and on budget, read about this here: ISO 9001: 2015.
Social and Product Compliance
Social: Our People.
We believe in our people and are an equal opportunity employer with a balanced workforce. We don't just talk about looking after our people, we invest in them; up-skilling and training are on-going here at Promotion Products, our employment conditions make us an employer of choice. We are a balanced bunch - we don't talk about equality and fairness - we do it.
Social: Charities, Schools and Clubs.
We believe in helping others and have a long track record of supporting charities and clubs both here in Australian and overseas - see what our customers helped us with in 2019 here. Our unique A Hand-Up assistance program for charities and clubs is just one way help those that help us. We also discount our products and services for such not-for-profit organisations. If you are a Charity, School or Club we are here to help you - read more here.
We have student scholarships - awarding 3 a year to students nationwide. Apply here.
We source from ethical suppliers and will not use or condone the use of child labour, indentured or forced labour. We respect the rights of workers to associate, bargain collectively and organise without fear of reprisal or interference.
Social: Modern Slavery
We understand the importance of the Modern Slavery Act (2018). We have prepared an assessment of our own operations and our supply chain. If you would like copy of this document please ask.
Product: Product Compliance
We are the first online company in the Promotional Merchandise industry in Australia (that we know of) to actively promote product compliance: read about this here. We work with reputable suppliers who look after their employees and provide products to as high a specification that our customers wish. We promote Australian Made products where we can.
Environmental and Sustainability:
Many, many years ago, back in 2007, we were the first promotional company in Australia to actively promote Eco-Friendly Products online, we still have a massive focus on doing the right thing by our planet as you can see in our Eco product gallery.
The Promotion Products Team
Creating Enduring Connections
Promotion Products acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the traditional custodians of the lands where we live, learn and work.